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SILVERTRAC SOFTWARE

THE TECHNOLOGY THAT SETS US APART

Sottile Security strives to offer our clients the best innovations to make their jobs easier and safer. Partnering with Silvertrac and executing their real time reporting software allows us to do just that.


Implementing Silvertrac’s 3 in 1 Real Time Reporting modules lets us instantly provide our clients with parking, maintenance, security, safety and liability solutions.  With Silvertrac we can offer complete 24/7 transparency, GPS date and time stamping on all incidents, and instant access to all reporting as incidents occur.


Silvertrac has been a game changer for Sottile Security.  We now offer services and reporting capabilities that even the largest security companies don’t offer.  We look forward to serving you with Silvertrac by our side.

Features

  • Fully Customizable Chain of Escalation

  • Vendor Management

  • Parking Books Updated in Real Time 24/7

  • Daily Activity Reports in Proactive Liability and Risk Terms

  • Fire Watch Integration

  • Integrated GPS Date and Time Stamps on Reports and Maps

  • Checkpoints Pertaining to Task Assignment, Safety Bulletins, and Task Completion

What is Silvertrac’s Real Time Reporting Software?


It is the original, most intuitive, simple to learn, easy to use, comprehensive and unique security industry tool available on the market today. It is revolutionizing the way security operations seamlessly interact with owners and managers in providing proactive solutions to areas of their operations previously outside the scope of traditional security services. It accomplishes this without adding any financial burden. In fact it frees up time, provides additional reports, spreadsheets and relevant data all while helping to save multiple impact dollars.




How does Silvertrac Help Improve Accountability?


Every interaction with a handheld device is GPS, date, and time-stamped. That means that each time an issue is submitted, a task is received, or a QR code is scanned, we are able to verify the officers location on the property. Silvertrac utilizes Quick-Response (QR) technology to verify officer locations and streamline the reporting process. However, with all of the additional tools Silvertrac provides, accountability is just the foundation. Shortening the reporting process encourages officers to submit more issues and further assist in the discovery of risk and liability concerns. Without spending extra time handwriting reports our officers can focus on what matters most, the safety and protection of your property.




Is Silvertrac just another Computer Aided Facility Management (CAFM) tool?


Every interaction with a handheld device is GPS, date, and time-stamped. That means that each time an issue is submitted, a task is received, or a QR code is scanned, we are able to verify the officers location on the property. Silvertrac utilizes Quick-Response (QR) technology to verify officer locations and streamline the reporting process. However, with all of the additional tools Silvertrac provides, accountability is just the foundation. Shortening the reporting process encourages officers to submit more issues and further assist in the discovery of risk and liability concerns. Without spending extra time handwriting reports our officers can focus on what matters most, the safety and protection of your property.




How Does Silvertrac Software Help with Vendor Management?


We recommend adding vendors as users of the software. Doing so provides you with instant real time access to all recorded activity on site with GPS date and time stamp reports. Know exactly when a vendor is on site, and with the additional capabilities of adding photos and audio recordings to their activity, you can track the work they say they are doing without doing time consuming walkthroughs. We will assist you to build a predetermined chain of escalation as well. This means anytime an incident is created on site that you determine to need immediate remediation the vendor is notified immediately, even if you are unavailable. For example: flooding, broken storefront glass, downed trees blocking private roads, these are all real life examples of incidents that were created, the vendor was notified immediately, and the remediation was completed before the owner or manager even woke up to check the incident report.




Does the Software help with Tenant and Resident Issues?


Yes. As owner or manager of a property or even multiple properties we provide you instant transparent access to all 3 modules including parking, maintenance, and the safety, liability and security module. With a subdomain link all residents have online access to register vehicles, report all types of incidents, and then track the resolution of incidents all without ever having to call or email the office. This has led to higher customer satisfaction ratings, higher lease renewals, and saved time for the entire office staff.




Can Silvertrac Software Handle Parking Management?


It has often been said, “He who controls the parking, controls the property.” Ask any property manager what their biggest headache is and you will more times than not hear – Parking! With few exceptions residential parking is an ongoing nightmare for most property managers and their parking book, once painstakingly in order, is highly guarded. With Silvertrac’s real time security and incident reporting parking module we can provide an updated parking book 24/7 in real time.





DETAILED, REAL-TIME REPORTING.

Silvertrac is a Guard Management & Reporting Solution that allows users to complete shift reports, report incidents, respond to tasks, and scan checkpoints to a live issue monitor. While in the field users can take pictures, record audio files, and add notes to generate amazing reports in a quick and easy process. All of this information is available in powerful reports that track data, analyze trends, and give you and your clients the important information you need to improve your operations.

INCIDENT REPORTING

Report incidents as they happen. Add the information that matters with photos, audio, and text - all with time-stamps.

DAILY ACTIVITY REPORTS

PARKING MANAGEMENT

All officer interactions on the app will automatically generate reports in the DAR.

Issue warnings, violations, and easily look up repeat offenders.

Silvertrac - A top-rated guard management solution designed to set us apart from our competition.

We offer Silvertrac to residential and commerical sites as a guard management addition.

Simple incident reporting helps better gauge guard performance & improve client relations. When done effectively, incident reporting allows guards to add the most important information anytime from any site as conveniently as possible. Traditional pen & paper reporting makes producing a Daily Activity Report a hassle.

© 2020 by Sottile Security LLP.

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